Overdue, Lost, Damaged Fines and ILL Fees

General Policy: Overdue Fines

Purpose:

To ensure patrons fines are collected in a timely manner.

Policy:

It is the policy of the Taber Public Library that all outstanding patron overdue fines are to be paid at the time of renewal of library membership.  Any exceptions will be noted under “Guidelines”.

Guidelines:

1. In accordance with guidelines as set out by Chinook Arch Regional Library System patrons who have fines in excess of $20.00 are prohibited from using their card unless fines are paid up in full, or brought under $20.00.

2. At time of membership renewal all outstanding overdue fines shall be collected with the following exceptions:

  • if patron is unable to pay outstanding amount, then a re-payment schedule will be implemented that is agreeable to both parties
  • items may be taken out as long as schedule is adhered to
  • a note will be placed on the patron’s file and will remain until the fine is paid off

3. Mail out notices will be sent as required.

               

Date of Approval: May 2, 2000

Date Reviewed/Revised: October 12, 2004

October 11, 2005

April 11, 2006

June 10, 2008

June 8, 2010

April 9, 2013     

September 8, 2015


General Policy:  Lost/Damaged Materials

Purpose:

To provide a fair and uniform method for replacing lost or repairing damaged Taber materials.

Policy:

The Taber Public Library Board will charge the replacement price for any items which the current patron returns permanently damaged or declared lost.

Guidelines:

1. If an item is returned damaged and the Library Manager or their designate feels that the item cannot further circulate unless repaired, the current patron may be charged a processing fee of  $2.00 to $5.00 at the discretion of the Library Manager.

2. If the Library Manager or their designate feels that the item is damaged beyond repair, or when the system declares an item lost, the patron will be responsible for any costs incurred in replacing the item.

3. Patrons who have to replace an item will have the following options:

  • buying an exact copy of the item to replace the library copy.  The lost or damaged library copy will then belong to the patron.
  • paying the publishers list price.

4. Should a lost item be found, refunds are given to those patrons who have paid to replace an item, provided the library has not already ordered a new copy.  Once a refund is approved, the system will calculate the charges which will be deducted from the refund.  Refunds of $10.00 or less will be paid in cash and refunds over $10.00 will be paid by cheque.

5. Lost and/or damaged ILLs (Interlibrary Loans) will be handled as per guidelines as set out by the owning library.

Date of Approval: September 5, 2000

Date Reviewed/Revised: October 12, 2004

June 10, 2008

June 8, 2010

April 9, 2013

September 8, 2015


General Policy:  Interlibrary Loans

Purpose:

To provide a service through which patrons may access material outside their library system.

Policy:

The Taber Public Library will provide an interlibrary loan service to those patrons who wish to access materials outside the Chinook Arch Regional Library System.

Definition:

Interlibrary Loan (ILL) – is an item that is brought in for a patron from OUTSIDE the library system.

Guidelines:

1. Interlibrary Loan request will be submitted to the Library Manager.

2. A patron may request up to ten (10) ILLs at a time.

3. Overdue fines of 50¢ per item will be charged on all overdue items.

4. Fines will be automatically generated at check-in.

5. Damaged and lost items will be handled as per guidelines set out by the owning library.

Date of Approval: October 2, 2001

Date Reviewed/Revised: October 12, 2004

June 10, 2008

June 8, 2010

April 9, 2013

September 8, 2015


General Policy:  Interlibrary Loan Non-Pickup Fee

Purpose:

To ensure that patrons pick up their interlibrary loan requests.

Policy:

The Taber Public Library will charge a fee to those patrons who place interlibrary loan requests and

DO NOT pick them up.

Definition:

Interlibrary Loan – is an item that is brought in for a patron from OUTSIDE the library system.

Guidelines:

1. When a patron places an interlibrary loan request they will be informed that there will be a fee charged if the item is not picked up.

2. A fee of $2.50 per loan request will be charged for each interlibrary loan brought in and NOT picked up (see Schedule “C” of the Taber Public Library Bylaws).

3. Fines will be added to a patron’s file as a bill, reason “hold”.

Date of Approval: October 2, 2001

Date Reviewed/Revised: October 12, 2004

June 10, 2008

June 8, 2010

April 9, 2013

September 8, 2015